SMS Terms & Conditions

Program Name: NRTS Support Messaging
Organization: NRTS – National Radio Technical Support
Last Updated: March 2026

Program Description

NRTS – National Radio Technical Support provides SMS messaging to communicate with radio station personnel, engineers, and authorized contacts regarding technical support operations.

These messages may include:

Support ticket updates
Engineering troubleshooting coordination
Transmitter and broadcast equipment diagnostics
Dispatch coordination with engineers
Operational alerts related to broadcast outages
Requests for equipment readings or status verification

SMS communications are strictly related to operational support activities and are not promotional or marketing messages.

Message Frequency

Message frequency varies depending on active support requests, engineering dispatch coordination, and operational events affecting broadcast facilities.

Users may receive multiple messages during an active support case.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opt-In

Users opt in to receive SMS communications from NRTS by:

Providing their mobile number when submitting a support request through the NRTS website or support portal and selecting the SMS consent option
Texting START to the NRTS support number

By opting in, users consent to receive operational support messages from NRTS.

Opt-Out

Users may opt out of SMS messaging at any time by replying STOP.

Once STOP is received, the user will no longer receive SMS messages from NRTS unless they opt in again.

Help

For assistance, users may reply HELP.

Users may also contact NRTS support directly using the contact information below.

Privacy Policy

For information on how NRTS collects and protects personal data, please review our Privacy Policy.

Contact Information

NRTS – National Radio Technical Support
Email: info@radiotechsupport.com
Website: https://radiotechsupport.com