Attention BROADCASTERS and ENGINEERS
24/7 Technical Support for Radio Stations
Emergency response, remote troubleshooting, and engineering support for transmitters, STL systems, studio facilities, and broadcast infrastructure.
How NRTS Support Works
When technical problems hit, NRTS responds quickly to help diagnose the issue, stabilize operations, and restore service.
Contact NRTS
Submit a support request online or call the NRTS hotline for immediate assistance.
Immediate Engineer Response
An NRTS engineer reviews the issue and begins troubleshooting as quickly as possible.
Remote Diagnosis First
Many broadcast issues can be identified and resolved remotely including transmitter, STL, studio, automation, and AoIP problems.
Dispatch If Needed
If on-site support is required, NRTS can coordinate field engineering assistance through its nationwide broadcast engineer network.
Trusted Broadcast Engineering Support
NRTS provides technical support for the broadcast systems radio stations rely on every day — from studios and STL paths to transmitters and RF infrastructure.
Whether the issue is in the studio, the STL path, the transmitter, or the RF plant, NRTS is built to help stations respond quickly and restore service.
- AM, FM, and HD Radio systems
- Studio-to-Transmitter Links
- Broadcast automation systems
- Audio processors and air chains
- AoIP audio networks
- Remote controls and telemetry
- Transmitters and exciters
- Studio and transmitter site infrastructure
Frequently Asked Questions
Answers to common questions from radio stations, engineers, and broadcasters considering NRTS support.
Yes. NRTS is built to support radio stations when technical problems happen, including urgent off-air situations.
Signing up with NRTS is free, and initial remote troubleshooting is provided at no cost.
When a station contacts NRTS, an engineer will review the issue and help determine the best path forward to restore service. Many problems can be diagnosed remotely during this initial evaluation.
If additional remote work or on-site engineering assistance is required, the scope of work and associated costs will be discussed before work begins.
Yes. Many issues can be diagnosed and resolved remotely before on-site dispatch is needed.
Yes. When necessary, NRTS can coordinate field engineering assistance through its broadcast engineering network.
NRTS supports transmitters, STL systems, studio infrastructure, automation, audio processing, AoIP networks, and related broadcast systems.
Yes. Broadcasters can submit a station signup form to connect with NRTS for future support needs.
No. Joining the NRTS Contract Engineer Network is free.
Broadcast engineers can apply to join the network and may receive referrals for technical support opportunities when stations request assistance.
For Broadcasters
NRTS provides 24/7 technical support for radio stations, broadcast engineers, studios, transmitters, RF systems, automation, IT infrastructure, and emergency operations. Whether you need ongoing engineering coverage, remote support, or help during a critical outage, NRTS is built to support broadcasters with engineer-led technical response.
Engineering Referrals
Engineers can be considered for contract engineering referrals and support work based on experience, location, and areas of expertise.
Station Support Access
Broadcasters can register their station or group so NRTS can better understand their support needs, response preferences, and technical priorities.
Broadcast-Focused
NRTS is focused on radio broadcasting support, connecting stations with engineers who understand studios, transmitters, RF systems, AM, FM, IT, automation, and critical operations.
What Happens Next
Submit Your Information
Complete the appropriate form as an engineer or broadcaster and provide the information needed for NRTS to review your request or registration.
NRTS Reviews It
We review your submission, assess your needs or qualifications, and determine the best next step for support, follow-up, or referral alignment.
We Follow Up
NRTS will reach out with additional information, next steps, or support coordination based on the details you submitted.